Privacy Policy

Information We Collect

When you visit our website, contact us, or place an order, we may collect information necessary to provide our products and services.

Information may include:

• Name and contact details
• Mobile or telephone number
• Email address
• Billing and shipping address
• Order and transaction information
• Information you voluntarily provide when contacting us

We may also automatically receive limited technical information such as browser type, device information, IP address, and website usage information when you interact with our website.

How We Use Your Information

Information collected through our website may be used for the following purposes:

• To process and fulfil your orders
• To arrange delivery of purchased products
• To communicate with you about your order
• To respond to customer enquiries and support requests
• To process payments through applicable payment service providers
• To improve our website, products, and customer experience
• To prevent fraud, misuse, or unauthorized activity
• To comply with applicable laws and legal obligations

Payment Information

Payments made through our website may be processed by third-party payment service providers.

We generally do not directly store complete payment card details such as your full card number, CVV, or other sensitive payment credentials on our website.

Payment information is handled according to the policies and security practices of the applicable payment service provider.

Cookies & Website Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve the user experience.

Some third-party services integrated with our website may also use cookies or similar technologies in accordance with their own privacy policies.

Sharing of Information

We do not sell your personal information as a business practice.

We may share relevant information with trusted service providers where reasonably necessary to operate our business and provide services to you.

Such service providers may include:

• Payment processing providers
• Shipping and logistics providers
• Website hosting and technical service providers
• Customer support or communication service providers
• Professional advisers where necessary

Information may also be disclosed where required by applicable law, regulation, court order, or lawful governmental request.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, accounting, record keeping, dispute resolution, and compliance with applicable legal requirements.

Your Privacy Choices

Depending on applicable law, you may have rights or choices regarding your personal information, including requesting access, correction, or deletion of certain information.

You may contact us using the details provided below to make a privacy-related request.

Third-Party Websites & Services

Our website may contain links to or integrations with third-party websites, payment services, shipping providers, social platforms, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. Users are encouraged to review the privacy policies of those third parties before providing personal information.

Children's Privacy

Our website and products are intended for general consumers and are not knowingly directed toward children who are unable to provide valid consent under applicable law.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address the situation.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be published on this page. We encourage visitors to review this page periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us using the information below.